Nos conseillers répondent à
vos questions au 36 54 0.34€/minute
To make reservations, find flight schedules and ask all your questions on the formalities ... You can contact our advisors 7/7, from 6 am to 30 to 22 h 36 54 (0.34 € / minute).
If you experience problems using our online services (booking, modification, online registration ... with the exception of matters relating to Flying Blue and reservation services for hotels and cars), you can contact the technical assistance:
by phone 09 69 39 02 15 (calls no surcharge), 7/7, from 18h30 to 22 h.
by completing the support form.
Undelivered baggage upon arrival: If your baggage has been delivered you to your arrival at the airport? We are sorry and are working to get it to you as soon as possible. You will find information on what to do in our section Incidents luggage.
Note: if your flight has landed at Ajaccio, Bastia, Bordeaux, Lyon, Mulhouse, Marseille, Montpellier, Nice, Nantes, Strasbourg, Toulon, Toulouse, Paris-Orly and Paris-Charles de Gaulle, please complete the form online reporting within 24 hours of your arrival.